Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive payments. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Pension plan. Other benefits: Parking available.