Department
All Departments

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
3313 Danforth Avenue
Toronto (Danforth), ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear

• Define the individual needs of every customer and match those needs with the right combination of our products and services

• Demonstrate recommended products to customers and explain their features and benefits

• Answer telephone calls in a timely and professional manner

• Follow up on product orders with customers and suppliers

• Use our common sense approach with customers to troubleshoot and solve problems

• Maintain in-depth and current knowledge of our products, policies and procedures

• Attend weekly staff meetings and periodic training sessions

• Merchandise store to create an inviting environment for customers to shop

• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role