JOB SUMMARY:

We are currently seeking a motivated, reliable, and customer-focused Postal Clerk to join our retail postal services team. The successful candidate will provide efficient, courteous, and professional service to all customers while supporting daily postal operations within a retail environment.

This role requires strong attention to detail, the ability to manage multiple tasks in a fast-paced setting, and a commitment to delivering high-quality customer service. The position is part-time and on-call, with scheduled hours of approximately 10 hours per week following successful completion of the training period.

POSITION DUTIES:

• Provide friendly, professional customer service and respond to inquiries about postal products and services
• Operate a computerized point-of-sale (POS) system and process cash, debit, credit, and cheque transactions accurately
• Receive, sort, and prepare mail and parcels for processing and dispatch
• Handle and lift mail items up to 22.7 kg (50 lbs) safely
• Maintain stocked, organized, and visually presentable retail displays
• Support inventory control, including stocking, rotation, and basic stock counts
• Maintain knowledge of postal procedures, products, and service standards
• Follow all safety, security, and operational procedures in the workplace

QUALIFICATIONS:

Required

• Previous experience in a customer service role within a retail environment
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Basic numeracy and cash-handling skills

Assets (Preferred)

• Prior sales experience
• Experience operating a computerized POS system
• Familiarity with postal or logistics services

TERMS AND CONDITIONS OF EMPLOYMENT:

Mandatory Requirements:

• Successful candidates must pass pre-employment assessments
• Security screening is required prior to employment
• Interview participation is mandatory as part of the selection process

Ability Requirements:

• Work is performed in a retail postal service environment
• May require standing for extended periods and lifting items up to 22.7 kg (50 lbs)
• Flexible, on-call scheduling with variable weekly hours
• Respect for confidentiality involving students, families and fellow employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.