Sales Order Management (SOM) Analyst - Retail
Offre en anglaisThe analyst will manage daily sales order activities to maximize service levels and on-time performance for strategic customers. They are also responsible for coordinating price blocks, maintaining customer data integrity, and driving process improvements.
- Télétravail
- Ontario, Canada
- Publié 20 août 2026
- 1 poste
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Résumé du poste
Make A Difference For Those Who Make The World™ The What As a Sales Order Management Analyst - Retail, you will be part of a dedicated team based in Canada and reporting to the Business Support Manager. The Why It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER. What You Will Get To Do This individual will be a key member of the Sales Order Management Team for either a major customer(s) or channel(s). As the representative of the Sales Order Management Team for a strategic customer or channel you will be responsible for: Price Block coordination Manage daily Sales Order Management activities to maximize Service Level, Cycle Time, & On Time performance. Customer Data Integrity for selected Accounts Rework Scheduling Mapping data integrity coordination Customer Service FOB coordination Day to Day Problem Solving Driving Process Improvement Reporting and Ensuring Key Performance Objectives Communicating with Customers Accounts and internal management. Ensuring SB&D Operations are aligned with changes in Customer Requirements. Coordinate With Sales and Marketing Supply Chain Execution for Major Customers Promotions and Product Launches Who You Are Degree or Diploma in Business Administration / Supply Chain Management or equivalent Supply Chain Experience Preferred (Internship or Coop) High level of Computer Proficiency (SAP, Excel, PowerPoint) Ability to work in a fast-paced, multitask, highly demanding environment Enthusiastic, Self-Motivated, Team Player Strong Communication Skills Ability to interact with Customer What You Get Anticipated compensation for this role is $50,000-$60,000 in annual base salary. Salary is based on market location, and may vary depending on job-related knowledge, skills, and experience. We care about the safety and the well-being of our employees. A supportive work environment where you can be your best every day. Opportunities to stretch and develop in our diverse lines of business within our Fortune 200 company. We offer different ways for you to give back to communities where we operate. Competitive compensation & benefits package. Use of a company laptop. Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more! What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! This job posting is for an existing vacancy within our organization. Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences and needs of employees and our communities including but not limited to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD’s priorities, goals and principles of equity and inclusivity. If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check. We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Global Benefits & Perks You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
Ce que vous ferez
The analyst will manage daily sales order activities to maximize service levels and on-time performance for strategic customers. They are also responsible for coordinating price blocks, maintaining customer data integrity, and driving process improvements.
Exigences
Candidates should possess a degree or diploma in Business Administration or Supply Chain Management, with internship or co-op experience preferred. Proficiency in SAP, Excel, and PowerPoint is required, along with strong communication and multitasking abilities.
Avantages
• Competitive compensation • Benefits package • Company laptop • Goodlife Fitness discounts • Employee product purchase
Compétences indiquées
- Service à la clientèleSouhaitée
- Résolution de problèmesSouhaitée
- Gestion de la chaîne d’approvisionnementSouhaitée
- Microsoft ExcelSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Sales order management
- SAP
- Excel
- PowerPoint
- Supply chain management
- Data integrity
- Process improvement
- Customer service
- Problem solving
- Communication skills
- Scheduling
- Reporting
- Industry 4.0
- Smart Factory
- Supply Chain
- Supply Chain Acumen
- Self-Motivation
- Microsoft Excel
- Business Administration
- Management Consulting
- Management
- Business Support Systems
- Customer Service
- Communication
- Customer Data Management
- Cycle Time Variation
- Data Integrity
- Sales
- Leadership
- Marketing
- Innovation
- Problem Solving
- Lifelong Learning
- Multitasking
- Operations
- Microsoft PowerPoint
- Purchasing
- Sales Order
- SAP Applications
- On-Time Performance
- Supply Chain Management
- Service Level
- Sustainable Business
- Process Improvement
- Coordinating
- Enthusiasm
Domaines d’emploi
- Customer Service & Support
- Logistics
- Retail
- Manufacturing
- Administrative
- Order Management Analyst
- Supply Chain Analyst
- Systems Analysts
- Logistics Analysts
- Logisticians
Renseignements supplémentaires
- Formation minimale
- Baccalauréat
- Expérience minimale
- 0+ ans
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine