Retail Sales Manager

AREA SHOWROOM RETAIL SALES MANAGER FULL-TIME | PERMANENT OTTAWA, ON Are you a retail leader who thrives on driving performance while creating exceptional customer experiences? Do you enjoy developing high-performing teams and ensuring consistent execution? Are you looking for an opportunity to shape retail strategy and make a measurable impact on sales growth? The Company Our client is a well-established organization within the retail and distribution sector, known for delivering high-quality products and exceptional customer service. With a strong reputation in the marketplace, the company operates multiple showroom locations and prides itself on maintaining consistent merchandising standards and customer experience across all sites. This leadership opportunity has opened as part of the company’s continued focus on strengthening retail operations and driving sales growth. The Retail Sales Manager (showrooms), will play a key role in leading showroom teams, supporting strategic initiatives, and ensuring consistent retail execution across all locations. Company Perks and Rewards Work for a successful brand Collaborative sales culture Stability Competitive salary RRSP match, BONUS Monday to Friday role! The Job! As the Retail Sales Manager (showrooms), you will oversee the performance and operational consistency of multiple retail showroom locations, ensuring that sales, merchandising, and customer service strategies are executed effectively. You will lead a team of showroom managers and shared services staff while collaborating with cross-functional teams to support overall business objectives. Lead, coach, and develop Managers and shared support staff, setting clear performance expectations and providing ongoing feedback. Support recruitment, onboarding, training, and succession planning for showroom personnel. Oversee showroom shared services functions such as sales support and reception, ensuring effective coordination and coverage across locations. Contribute to retail sales and merchandising strategies by analyzing performance metrics, market trends, and customer insights. Ensure consistent execution of sales initiatives, merchandising standards, pricing programs, and promotional campaigns. Monitor competitive activity and provide insights and recommendations to senior leadership. Establish and maintain high customer service standards across all retail locations. Collaborate with Marketing, Sales, Purchasing, and Pricing teams to align retail execution with broader organizational strategies. Oversee showroom operational expenses and ensure compliance with company policies and health and safety requirements. What you bring to the job You are a strong retail leader with a passion for developing teams, driving performance, and delivering exceptional customer experiences. College diploma in Retail Sales, Business Management, or a related field 5+ years of retail management experience, preferably in a multi-location environment Ideal industries/ product (HVAC, tiles, wallpaper, paint, building supplies, plumbing, electrical or well-known retailer!! Strong leadership and team development experience, managing multiple direct reports Solid operational and merchandising knowledge, with the ability to execute sales strategies effectively Strong communication and interpersonal skills, allowing you to build relationships with customers, suppliers, and internal teams Excellent organizational skills and attention to detail Experience working with sales reporting tools and Excel (including pivot tables) is considered an asset Demonstrate strong judgement, diplomacy, and leadership, with the ability to resolve complex customer or operational issues Qualified job seekers are asked to apply with attention to Karyn Saunders. Expected Compensation: $80-90K plus bonus Existing Position Vacancy: Yes I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role! Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability. You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

Oversee the operational consistency and performance of multiple retail showroom locations, focusing on sales and merchandising execution. Lead and develop showroom managers and support staff while collaborating with cross-functional teams to align with organizational strategies.

Requires a college diploma in Retail Sales or Business Management and over 5 years of retail management experience, preferably in a multi-location environment. Candidates should have strong leadership skills and experience with sales reporting tools and Excel.

• Competitive salary • RRSP match • Bonus

• Microsoft ExcelSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Management
• Team Development
• Merchandising
• Sales Strategy
• Performance Metrics Analysis
• Customer Experience Management
• Operational Oversight
• Recruitment
• Onboarding
• Interpersonal Communication
• Organizational Skills
• Excel
• Pivot Tables
• Conflict Resolution
• Budget Management
• Strategic Planning

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Manufacturing

Formation minimale

Diplôme collégial

Expérience minimale

5+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte