Sales Associate

About the Job At Mkt, great design should feel approachable. As a Sales Associate, you'll help customers discover contemporary furniture, lighting, rugs, and décor that reflect their personal style. Every day is an opportunity to build meaningful relationships, provide thoughtful design guidance, and create an exceptional luxury shopping experience in one of Toronto's premier home furnishing destinations. This opportunity is ideal for someone who: Enjoys building genuine relationships with customers and creating memorable shopping experiences Has experience in luxury retail, furniture, fashion, hospitality, or consultative sales Is motivated by achieving sales goals and earning uncapped commission Has a passion for interior design, home décor, and contemporary lifestyle brands What You'll Do Deliver an Exceptional Client Experience Welcome every client into the showroom with a warm, personalized approach Understand each customer's style, lifestyle, and project needs to recommend thoughtful product solutions Guide clients through the complete sales journey, from initial consultation through delivery and follow-up Build lasting relationships that encourage repeat business and referrals Drive Sales Performance Meet and exceed individual monthly and annual sales goals Build your own client portfolio through exceptional service, proactive follow-up, and relationship building Confidently sell across multiple luxury furniture, lighting, décor, and accessory categories Identify opportunities to maximize each sale through complementary product recommendations Showroom Excellence Maintain an inviting, beautifully presented showroom that reflects the Mkt brand Assist with merchandising updates, floor moves, and seasonal displays Ensure product knowledge remains current through ongoing training and product launches Support promotional events, new collection launches, and in-store activations Client Follow-Up & Sales Administration Maintain accurate customer records and sales activity within Salesforce CRM Follow up on quotes, orders, and customer inquiries in a timely manner Manage sales opportunities from initial consultation through final delivery Collaborate with internal teams to ensure an exceptional customer experience throughout the purchasing process What You Bring Experience 3-5+ years of experience in luxury retail, furniture, home furnishings, fashion, or consultative sales Proven success achieving or exceeding sales targets in a commission-based environment Experience creating exceptional customer experiences and developing repeat clientele Skills & Attributes Passion for design, interiors, and helping customers create beautiful spaces Outstanding communication and relationship-building skills A polished, professional, and customer-first approach Self-motivated, goal-oriented, and comfortable working in a fast-paced retail environment Strong organizational skills with excellent attention to detail Comfortable navigating high-value sales with confidence and professionalism Technical Skills Experience using CRM systems (Salesforce experience is an asset) Comfortable learning new retail and sales technologies Nice to Have Experience in luxury furniture, home décor, or interior design Knowledge of contemporary furnishings, textiles, lighting, or accessories Existing network within the design or luxury retail community is considered an asset Perks & Benefits: Compensation: Guaranteed earnings during your onboarding period, with uncapped commission potential as your portfolio grows. RRSP Matching & Referral Bonuses Health & Wellness: Comprehensive health benefits, including medical and dental coverage, Monthly Medical Appointment Hours, Employee Assistance Program PTO Vacation Days, Sick Days, Personal Days Life: Company Social Events, Perkopolis, Discounts on Furniture, AD&D + LTD, Free parking Ongoing career development and opportunities for professional growth within a design-driven organization Hours of Work: Weekends will be included in your schedule, Mkt is open 7days a week and we ask you to work 5days (40hours) a week. Hours of Operation: 9:30am to 5:30pm Monday to Saturday & 12pm-5pm on Sundays About ELTE At Elte, we believe in considered design, timeless pieces that elevate the way people live. For over a century, our family-owned company has partnered with visionary designers and artisans to bring the finest in luxury furniture, rugs, lighting, and home décor to life. Our three expansive showrooms anchor Toronto’s Design District, including our sister brand Mkt, focused on modern, curated living. This is a newly created position added to support increased business needs and growth. It is not the result of a vacancy. Learn more at https://www.elte.com/pages/careers Use of AI in Recruitment At Elte, AI is used in a limited and supportive capacity to assist with specific aspects of our recruitment process, including administrative support during interviews (such as note-taking) and within LinkedIn’s sourcing platform to help identify potential candidates. All applications and résumés are reviewed by a member of our recruitment team. AI does not make decisions regarding candidate suitability, screening outcomes, interviews, or hiring recommendations. All final decisions throughout the recruitment process are made by members of our team based on candidate qualifications, experience, and alignment with the role. Application & Accessibility We appreciate your interest in joining Elte. Applicants are encouraged to apply if this opportunity aligns with their experience and passion. Only candidates selected for an interview will be contacted. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), and Elte Accommodation Policy, accommodations are available throughout the hiring process. Applicants should make their needs known in advance.

The Sales Associate is responsible for guiding luxury clients through the complete sales journey and building long-term relationships to drive repeat business. They must also maintain showroom excellence through merchandising and manage client records using Salesforce CRM.

Candidates need 3-5+ years of experience in luxury retail, furniture, or consultative sales with a proven track record of meeting sales targets. A passion for interior design and proficiency in CRM systems are highly desired.

• Guaranteed earnings during onboarding • Uncapped commission • RRSP Matching • Referral Bonuses • Medical coverage • Dental coverage • Monthly Medical Appointment Hours • Employee Assistance Program • Vacation Days • Sick Days • Personal Days • Company Social Events • Perkopolis • Discounts on Furniture • AD&D + LTD • Free parking • Career development

• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Luxury Retail Sales
• Consultative Selling
• Relationship Building
• Interior Design Knowledge
• Customer Experience
• Salesforce CRM
• Merchandising
• Client Portfolio Management
• Communication Skills
• Organizational Skills
• Attention To Detail
• Professionalism

• Retail
• Sales
• Customer Service & Support
• Art & Design
• Hospitality

Expérience minimale

2+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate