Assistant Store Manager

Résumé du poste

The Assistant Store Manager is responsible for providing excellent customer service, managing store employees, and overseeing daily operations. They also handle inventory management, staff scheduling, and the implementation of store events to meet business goals.

Détails du poste

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important: Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning. What you'll do: Present themselves as a role model when providing efficient and courteous customer service. Resolve and manage customer complaints effectively and according to established guidelines. Demonstrate leadership by providing positive and effective resolution to customer and team members concerns. Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis. Maintain ongoing communication with internal colleagues from various departments to improve overall business results. Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts. Manage and maintain materials and stocked product inventory. Planning and implementing events successfully. Achieves staffing objectives by recruiting and evaluating job candidates. Scheduling employees efficiently to improve productivity, profitability and margins. Continuously training staff effectively to encourage them to meet company standards. Pursue succession planning to ensure that employees are constantly developed to fill each needed role. Ensure employee awareness of safety and emergency procedures. Understand and support store operations, policies and procedures. Commitment to promoting a workplace of inclusiveness and belonging What you bring: Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment. The ability to develop and maintain client contacts. Ability to work in a fast pace environment Complies to health and safety regulations Demonstrates a commitment to achieving meaningful results Displays unwavering commitment to our values Demonstrates understanding of the organization’s mission and strategies Acts in accordance with policies and procedures Detail oriented Effective verbal and written skills Ability to work independently Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. Hiring Range / Échelle salariale à l’embauche : $60,000.00 - $95,000.00 / 60.000,00$ - 95.000,00$ (per year / par an) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #EN #STORE #CRETAIL #BC

Ce que vous ferez

The Assistant Store Manager is responsible for providing excellent customer service, managing store employees, and overseeing daily operations. They also handle inventory management, staff scheduling, and the implementation of store events to meet business goals.

Exigences

Candidates should possess strong communication skills, leadership abilities, and experience in a fast-paced retail environment. A commitment to company values, safety regulations, and the ability to work independently are essential for this role.

Avantages

• Progressive careers • Comprehensive training • Flexibility

Compétences indiquées

• Service à la clientèle · Souhaitée
• Leadership · Souhaitée
• Detail-oriented · Souhaitée
• Safety Compliance · Souhaitée
• Communication Skills · Souhaitée
• Gestion des stocks · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Leadership
• Staff scheduling
• Inventory management
• Merchandising
• Recruiting
• Staff training
• Succession planning
• Communication skills
• Conflict resolution
• Performance management
• Safety compliance
• Business operations
• Event planning
• Detail oriented
• Presentations
• Communication
• Planning
• Decision Making
• Detail Oriented
• Artificial Intelligence
• Business Results
• Customer Service
• Health and Safety Regulatory Compliance
• Scheduling
• Retail Operations
• Succession Planning
• Emergency Procedures
• Inventory Planning

Domaines d’emploi

• Retail
• Management & Leadership
• Customer Service & Support
• Human Resources
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers