Retail Sales Associate & Spark Technician

Leah Alexandra Jewelry is looking for a passionate and detail-oriented full-time Retail Associate & Spark Studio Technician to join our Vancouver retail team at our Vancouver locations! This unique role blends traditional retail responsibilities with hands-on experience in our growing Spark Studio and other in-store services — where jewelry becomes a memorable experience. If you’re enthusiastic about creating beautiful moments, love working with people, and enjoy a fast-paced retail environment, we’d love to hear from you. Job Overview As a Retail Associate & Spark Studio Technician, you'll play a key role in delivering exceptional customer experiences — whether it’s assisting someone in finding their perfect piece, or zapping on a permanent bracelet with precision and care. You’ll represent the Leah Alexandra brand on the retail floor, during Spark appointments, and while supporting day-to-day operations at our the designated boutique. Spark Studio training will be provided. Jewelry-making experience is a bonus but not required — just a steady hand and a love for detail! What is Spark Studio? Our Spark Studio offers customers the chance to create permanent jewelry pieces, such as bracelets, using solid 10k gold, sterling silver, or gold-filled chain. The chain is custom-fitted and welded with a quick “zap” using a pulse-arc laser, creating a seamless and lasting piece. What You’ll Be Doing Delivering warm, knowledgeable, and personalized customer service Hosting Spark Studio appointments and providing a memorable customer experience Learning and sharing product knowledge of Leah Alexandra Jewelry collections Maintaining inventory accuracy and organization using Shopify Processing sales through Shopify POS and packaging items with care Supporting retail operations and collaborating with the Retail & Spark Managers Assisting with boutique merchandising and general upkeep Acting as a brand ambassador and embodying the Leah Alexandra spirit Helping with special events or projects as needed Qualifications 1+ year experience in retail, customer service, or sales (required) Excellent attention to detail, especially for fine tasks Strong multitasking and time management skills Ability to work under pressure and in a fast-paced environment Strong communication and people skills Comfortable using Shopify POS and Microsoft Office (preferred) Jewelry-making or experience with pliers and delicate materials (a plus!) Team player with a positive, proactive attitude Reliable and flexible with scheduling and availability Must be available to work mall hours, including evenings, weekends, and holidays Benefits Competitive hourly wage (based on experience) Health Spending Account (HSA) Store discounts & wellness perks Paid time off and designated holidays Opportunity to grow within a dynamic and creative team Hands-on training in permanent jewelry Staff Discount, Retail Bonus and Company events Job Details Full-time Hybrid availability between all three Vancouver locations including mall hours. Weekend availability is required Compensation: $40,000–$45,000/year (based on experience) Ready to Apply? Please send your resume to [email protected] with "Sales Associate - Vancouver" in the subject line and a short cover letter telling us why you’d be a great fit. We thank all applicants for their interest; only those selected for an interview will be contacted.

The role involves delivering personalized customer service and managing retail operations using Shopify POS. Additionally, the associate will host Spark Studio appointments to create permanent jewelry pieces using a pulse-arc laser.

Candidates must have at least one year of experience in retail, customer service, or sales. Availability for mall hours, including evenings, weekends, and holidays, is required.

• Health Spending Account (HSA) • Store discounts • Wellness perks • Paid time off • Designated holidays • Retail Bonus • Company events

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Retail Sales
• Shopify POS
• Inventory Management
• Time Management
• Multitasking
• Communication
• Merchandising
• Microsoft Office
• Jewelry Making
• Attention To Detail

• Retail
• Sales
• Customer Service & Support
• Art & Design
• Trades

Expérience minimale

1+ ans

Postuler avant le

17 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte