Store Manager - SmartCentres Eglinton East, Toronto

Résumé du poste

The Store Manager is responsible for leading the team to achieve financial objectives while providing an exceptional customer experience. They oversee daily store operations, including merchandising, staff coaching, and maintaining a vibrant store environment.

Détails du poste

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best. How will you support the team? As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment. Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends. Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.). Schedules effectively to provide optimal floor coverage. Act as a stylist to build a personalized wardrobe to the customer. Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.). Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise. Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean. The people who thrive with us have/are: Contagious passion for fashion and customer service A minimum of 3 years of experience in a store management position Ability to create a positive work environment where team members are motivated to learn and grow. Recognized for their positive leadership and solution-oriented approach. Benefits: Employee discount in store Dynamic and passionate team Career development and advancement program Supportive management team and good work/life balance Don't miss this opportunity to join an exceptional team! Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com. We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Ce que vous ferez

The Store Manager is responsible for leading the team to achieve financial objectives while providing an exceptional customer experience. They oversee daily store operations, including merchandising, staff coaching, and maintaining a vibrant store environment.

Exigences

Candidates must have a minimum of 3 years of experience in a store management position. Strong leadership skills, a passion for fashion, and the ability to motivate a team are essential requirements.

Avantages

• Employee discount • Career development and advancement program • Supportive management team • Work/life balance

Compétences indiquées

• Service à la clientèle · Souhaitée
• Operations Management · Souhaitée
• Product Knowledge · Souhaitée
• Coaching · Souhaitée
• Team Leadership · Souhaitée
• Gestion des stocks · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Customer service
• Team leadership
• Coaching
• Merchandising
• Financial management
• Sales performance
• Staff recruitment
• Conflict resolution
• Product knowledge
• Fashion styling
• Inventory management
• Operations management
• Product Knowledge
• Energetic
• Solution-Oriented
• Talent Recruitment
• Management
• Customer Service
• Conflict Resolution
• Sales
• Leadership
• Innovation
• Employee Onboarding
• Operations
• Team Performance Management
• Visual Merchandising
• Collections
• Teamwork

Domaines d’emploi

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers