Site Security Manager - Oakridge Park (Luxury Retail)

About Guardteck Guardteck delivers tailored security for commercial, residential, and community environments. As part of Kandor Management Corporation, we’re not a typical security company — we’re building something different, guided by five core values: Community First, Above and Beyond, Accountability, Creative Initiative, and Be Awesome. The opportunity We’re hiring a Site Security Manager to lead security operations at Oakridge Park, one of Vancouver’s premier luxury retail destinations. This is a high-visibility leadership role where polished service, sound judgment, and strong team development directly shape the experience of tenants, retailers, and guests. You’ll own the site — setting the standard, mentoring your leadership team, and handling the unexpected with confidence. This is a front-line leadership role, not a desk job. You’ll lead a large on-site security team — approximately 5 managers, 25 supervisors, and 250 security personnel — across a 24/7 flagship operation. Compensation: $90,000–$100,000 per year, grounded in a pay-for-performance philosophy that rewards exceptional individual and team results. Schedule: Monday-Friday, primarily daytime with flexibility for site needs, plus rotating on-call coverage for after-hours escalations What you’ll do Lead daily security operations at the site, setting the tone for professionalism, accountability, and concierge-level service. Coach, develop, and review your Security Leadership Team and shift supervisors, including semi-annual and annual performance reviews. Act as the key operational leader during incidents and emergencies — responding swiftly, making sound decisions, and protecting tenants, shoppers, guests, employees, and property. Build and maintain emergency response plans, and run regular drills and tabletop exercises (fire, active threat, and related scenarios). Partner with Site Property Management and the Guardteck Account Manager on regular site walkthroughs, threat assessments, and continuous improvement of the security program. Ensure the team uses CCTV and integrated security systems effectively to support incident review and investigations. Keep the site fully compliant with contract requirements, training, and Guardteck standards, and report on performance to the Account Management Team. Respond to after-hours emergencies as the site’s escalation point. What you bring A valid BC Security Worker Licence (required). 4–5+ years leading security teams as a Site Security Manager, Security Operations Manager, or senior supervisor, ideally including a large team. Experience in luxury retail, shopping centre, or high-profile customer-facing environments (a strong asset). Working knowledge of integrated security systems — CCTV, access control, and intrusion. Strong leadership, customer service, and interpersonal communication skills, with sound judgment and discretion. Comfort with reporting and security technology (incident reporting, scheduling, and standard office tools). OFA Level 2 and Advanced Security Training (AST) certification — held or willing to attain (we support certification). ASIS APP (Associate Protection Professional) or CPP (Certified Protection Professional) certification is a definite asset — and if you don’t hold it yet, we’re happy to support you in obtaining it. Why join Guardteck Competitive pay: $90,000–$100,000. Benefits: extended health & dental, vacation, paid certification/licence renewal, plus a cell phone and laptop, EAP, and a professional-development budget of $1000 per year. Real growth: we’re growing fast and invest in people who prove themselves, with exposure across operations, client relations, leadership, and compliance. We promote from within — this role offers a clear path toward Account Manager or Operations Manager for those who deliver. Purpose and culture: a collaborative, supportive team doing work that keeps communities safe — and a company that recognizes when people go above and beyond. Ready to be awesome? If this sounds like you, we’d love to hear from you. Apply today and help us build something special at one of Vancouver’s premier retail destinations. Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #GTHP

Lead security operations at a luxury retail shopping centre, overseeing the security team and acting as the primary decision-maker during emergencies. Manage relationships with property management and retailers while ensuring compliance with operational standards and KPIs.

Requires 2-3 years of security leadership experience and current OFA Level 2 and AST certifications. Candidates must have a background in luxury retail or hospitality and proficiency in integrated security systems.

• Growth Potential • Professional Development • Supportive Team Culture • Recognition and Appreciation

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Security Leadership
• Incident Reporting
• Emergency Response Management
• CCTV Operation
• Access Control
• Intrusion Systems
• People Leadership
• Stakeholder Management
• Risk Assessment
• Microsoft Office Suite
• Performance Management
• Coaching

Formation minimale

Certificat de métier

Expérience minimale

2+ ans