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Résumé du poste

Deliver exceptional guest experiences by educating customers on gear and sustainability initiatives. Support daily store operations including cash handling, restocking, and maintaining a clean sales environment.

Détails du poste

Store Location: Niagara, ON - Niagara Outlets Compensation: $17.95 per hour Part-Time Seasonal/Temporary Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last? At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate, you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence. Come walk with us. WHAT YOU'LL DO Deliver Exceptional Guest Experiences Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs Build trust through thoughtful questions, product knowledge, and genuine connection Drive Sales & Support Store Operations Support sales and conversion by helping guests make confident purchasing decisions Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor Follow safety, security, and loss prevention practices Be Part of a Collaborative Team Work closely with teammates to create a supportive, welcoming environment Participate in training to stay current on products, fit, and service expectations Live the Brand & Sustainability Mission Represent Fjällräven's values in every interaction Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise Participate in local events and community activations when possible WHAT MAKES YOU A GREAT FIT You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices. You're dependable, curious, and comfortable in a guest-facing environment. You bring enthusiasm, empathy, and a team-first mindset. You bring: Strong verbal and interpersonal communication skills A track record of providing thoughtful, people-centered customer service Passion for sustainability and the outdoors Reliability and a proactive approach to work Willingness to learn point-of-sale systems and retail operations Enthusiasm for working in a collaborative, values-driven team Preferred (but not required): Previous experience in retail, customer service, or a fast-paced guest-facing role WHAT WE OFFER Click here to learn more about Fjällräven's full range of benefits. Seasonal team member perks include: Product discounts and access to Fjällräven outdoor events A commitment to sustainability, quality products, and responsible business practices ABOUT US Founded in Sweden in 1960, Fjallraven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences. ✨ INTERESTED? Please complete our brief online application and help others feel at home in nature. Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

Ce que vous ferez

Deliver exceptional guest experiences by educating customers on gear and sustainability initiatives. Support daily store operations including cash handling, restocking, and maintaining a clean sales environment.

Exigences

Strong verbal communication skills and a passion for sustainability and the outdoors are required. Previous experience in retail or customer service is preferred but not required.

Avantages

• Product discounts • Access to outdoor events

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• Product Knowledge · Souhaitée
• interpersonal skills · Souhaitée
• Manipulation d’argent · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Opérations de vente au détail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Sales
• Communication
• Product knowledge
• Cash handling
• Retail operations
• Sustainability awareness
• Teamwork
• Interpersonal skills
• Problem solving
• Operations
• Product Knowledge
• Curiosity
• Relationship Building
• Enthusiasm
• Interpersonal Communications
• Customer Service
• Willingness To Learn
• Cash Handling
• Empathy
• Retail Operations
• Retail Sales
• Purchasing
• Point Of Sale
• Workplace Inclusivity
• Loss Prevention
• Sustainability Initiatives

Domaines d’emploi

• Retail
• Customer Service & Support
• Sales
• Environmental & Sustainability
• Seasonal Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons