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Détails du poste

#BeExtraordinary At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way. As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation.Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. We are currently looking for a new extraordinary teammate to join us at The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers. We are looking for a teammate with... Demonstrated guest/customer service excellence focus Experience working with computer-based point of sale systems and handling cash an asset 2 years of customer service experience required Smart Serve Certification Working knowledge of Windows application including Word, Excel and Outlook Flexibility to work days, evenings, weekends and holidays Ability to consistently lift 40lbs on a regular basis This teammate will be accountable for... Ensuring total customer satisfaction and outstanding customer service is provided to every customer Assist customers with their purchases and provides them with product information when required Assists with product shipments and merchandising, including light cleaning of shelves and display units Handle cash and accurately balance the till Complies with Health and Safety rules & Security within the workplace Team player who contributes equally to the team's efforts. We offer... Competitive hourly rate with annual increases, starting at $17.60/hour Monthly wine allotment Best-in-class wine education and development Employee discount on products Employee Assistance Program & Employee Wellness Program We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [email protected] Equal Opportunity Employment At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. This role is being posted to fill an existing vacancy.

Ce que vous ferez

Provide superior customer service by assisting guests with wine selection and product information. Manage operational tasks including cash handling, till balancing, merchandising, and shipment processing.

Exigences

Requires 2 years of customer service experience and a valid Smart Serve Certification. Candidates must be able to lift 40lbs and have flexibility to work various shifts including weekends and holidays.

Avantages

• Monthly Wine Allotment • Wine Education And Development • Employee Discount On Products • Employee Assistance Program • Employee Wellness Program

Compétences indiquées

• Systèmes de point de vente · Souhaitée
• Service à la clientèle · Souhaitée
• Manipulation d’argent · Souhaitée
• Microsoft Excel · Souhaitée
• Microsoft Word · Souhaitée
• Communication Skills · Souhaitée
• Gestion des stocks · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Point Of Sale Systems
• Cash Handling
• Merchandising
• Inventory Management
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Wine Knowledge
• Communication Skills

Domaines d’emploi

• Retail
• Sales
• Customer Service & Support
• Food & Beverage
• Hospitality