Retail Supervisor

ABOUT THE POSITION With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values. HOW YOU’LL MAKE A DIFFERENCE Oversees the day-to-day work of associate level staff. Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store. Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing. Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example. Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility. Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors. YOU HAVE No specific education required (High School Diploma or GED preferred) 2-5 years of experience in position or specialization Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone. Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers. JOB CONDITIONS Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. COMPENSATION Pay Range $20.40-24.48 This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources [email protected] or call 519-644-5000 and we will work with you to meet your accommodation needs. At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our Pension plan plus a generous company match option. Columbia offers medical, dental, vision, life Insurance, and disability coverage. In addition, Columbia provides an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services. We have extensive wellness benefits, including paid time off programs, and employee discounts also available.

The Retail Supervisor provides leadership and direction to associate-level team members to ensure efficient store operations and a positive customer experience. They are responsible for overseeing daily tasks, managing department profitability, and maintaining company standards through coaching and teamwork.

Candidates should have 2-5 years of relevant experience and proficiency with POS systems and computerized store equipment. A high school diploma or GED is preferred, along with strong communication skills and the ability to work a flexible retail schedule.

• Pension plan • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability coverage • Employee assistance program • Paid time off • Employee discounts

• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée
• Opérations de vente au détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail operations
• Team leadership
• Staff coaching
• Point of sales system
• Inventory management
• Customer experience
• Communication
• Problem solving
• Merchandising
• Store procedures
• Retail Operations
• Time Off Management
• Effective Communication
• Customer Service
• Employee Assistance Programs
• Sales
• Forecasting
• Leadership
• Operations
• Coaching
• Teamwork

• Retail
• Management & Leadership
• Customer Service & Support
• Retail Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine