Retail Area Manager

Overview The Retail Area Manager shall provide leadership, direction, and accountability for our Retail Stores Team in a designated region. The ideal candidate is a leader in driving results through effective sales team management, customer/guest engagement, coaching, and mentoring using all available business KPI’s. Responsible for managing multiple priorities, the supervision of a team of Store Managers, retail projects, execution of initiatives to enhance performance, execution, driving top-line sales with a strong focus on profitability. You will provide sound leadership and coaching for all direct reports and will work closely with the Retail District Managers, Store Operations and all Head Office partners to ensure and support the growth and development of the region’s retail team through established goals and objectives which align with revenue, operations, and customer service targets to enhance profitability. You will be responsible for the achievement of aggressive operations goals and targets, focused on high levels of customer satisfaction and overall store-level performance. Address: High Tide Head Office - 112 11127 15th Street NE Calgary, Alberta T3K2M4 Canada Responsibilities Ensures communication, understanding, and belief in the company's goals and mission statement. Coaches all employees to work towards a common company objective. Responsible for company monthly and weekly revenue and profit projections. Oversees Store Managers ensure that daily and weekly staff schedules are in direct relation to daily, weekly revenue. Review monthly sales objectives and develop strategies to achieve targets Gives prompt and proper direction to Store Managers and Direct reports Provide leadership and support for all direct reports to ensure they excel in their roles to enhance employee engagement in order to drive results and achieve top performance. Develop a positive collaborative working relationship with staff and partners to aid company performance Adheres and enforces all company safety policies and procedures. Attends to any emergencies as they arise at the store level and provide resolution or the appropriate level of communication. Identify operational and merchandising deficiencies in all stores and provide solutions and guidance to all stores Leads any training initiatives to achieve organizational goals and objectives. Assumes responsibility for job and store profitability by finding areas of improvement and implementing initiatives. Develop a positive working relationship with all levels of the organization to accomplish the company’s mission. Adheres and enforces all company safety policies and procedures. Attends Store and Head office meetings as required. Other duties as assigned. Qualifications You must have 3-5 years Multi-Unit store management experience in the retail industry, cannabis retail industry preferred. Must have SellSafe certification to work in Alberta A valid First Aid certification is considered an asset To perform the job successfully, an individual should have knowledge of word processing software, spreadsheet software, e-mail software, and the use of the Internet. You must be well-spoken and possess the ability to speak clearly and confidently in all business settings. The ability to conduct and preside over meetings. Excellent Business Math skills. The ability to read, understand and calculate math calculations such as discounts, interest rates, percentages, etc. Ability to apply concepts of basic math and writing skills. The ability to delegate set expectations and monitor the progress of all direct reports. Motivate, inspire, provide, and accept feedback to and from employees. The prioritization skills are necessary to use time effectively and set action plans to achieve business targets. The individual takes responsibility for subordinates' activities, be available to staff, provides regular performance feedback, develops subordinates' skills, and encourages growth. To perform the job successfully, an individual should have knowledge of word processing software, spreadsheet software, e-mail software, and the use of the Internet. The candidate must be well-spoken and have the ability to speak clearly and confidently in all business settings. The ability to conduct and preside over meetings. The prioritization skills are necessary to use time effectively and set action plans to achieve business targets. The individual takes responsibility for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills, and encourages growth Regional Travel is an essential requirement in this position. Job Types: Full-time, Permanent Why You Should Apply: The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry. Significant opportunity for growth, experience and learning Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities and qualifications for this job. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit - SellSafe Cannabis Staff Training | AGLC About Us High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including: Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world. Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup. Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com. E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com. CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk. Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™. Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name. High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024. To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR. Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website. #HT

The Retail Area Manager provides leadership and direction to a team of Store Managers to drive sales, profitability, and operational excellence across a designated region. They are responsible for coaching staff, executing company initiatives, and ensuring high levels of customer satisfaction while maintaining safety standards.

Candidates must have 3-5 years of multi-unit retail management experience, with a preference for cannabis industry background. A valid SellSafe certification is mandatory, along with strong business math skills and proficiency in office software.

• Professional growth opportunities • Career development

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• LeadershipSouhaitée
• CommunicationSouhaitée
• Conflict ResolutionSouhaitée
• Opérations de vente au détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Multi-unit management
• Sales team management
• Coaching and mentoring
• Business KPI analysis
• Retail operations
• Profitability management
• Customer service
• Merchandising
• Strategic planning
• Business math
• Communication
• Leadership
• Performance management
• Conflict resolution
• Time management
• Retail Operations
• Revenue Operations
• Fraud Prevention
• Accountability
• Email Software
• First Aid Certification
• Interest Rates
• Cannabis
• Microsoft Excel
• Automation
• Management
• Business Mathematics
• Calculations
• Spreadsheets
• Customer Service
• Discounts And Allowances
• Word Processing
• Employee Engagement
• Sales
• General Mathematics
• Innovation
• Investment Performance
• Key Performance Indicators (KPIs)
• Mathematics
• Mentorship
• Operations
• Purchasing
• Coaching
• Team Management
• Wholesaling
• Stocks (Inventory)
• Prioritization
• Delegation Skills

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Retail Area Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Expérience minimale

2+ ans

Postuler avant le

17 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine